FAQS

Q. How do I contact customer care?
- Email us here at info@ikkadukka.com

Q. How do I know if my order is confirmed?
- You will receive an email to confirm receipt of order.

Q. Will I be able to track my order?
- Yes you will receive a tracking code by email and you can track you order on the site www.ikkadukka.com.

Q. Will I be able to return the item if I am not happy?
- Yes of course, please see our returns policy here.

Q. Is my personal information kept private?
- All information received through our site remains completely private and confidential please view our privacy policies here.

Q. Do I have to pay import taxes?
- For purchases out side of India the purchase may be subject to import tax. You will be informed of this at the point of purchase.

Q. What are your shipping rates?
- You can read all about our shipping policy here.

Q. What if I can't find what I need?
-We will be happy to help. Please contact us at care@ikkadukka.com.